IT Support Specialist

We are looking for an experienced and customer-oriented IT Support Specialist. In this role, you can either strengthen our internal IT team or provide direct support to our clients on-site. As an IT Support Specialist, you will be responsible for resolving technical issues, offering first-line support, and maintaining IT systems. Fluency in English is required, and knowledge of Dutch is a plus.

Responsibilities:

• Provide first-line IT support to end-users for technical issues, both on-site and remotely.
• Install, configure, and maintain hardware, software, and network systems.
• Identify and resolve IT-related issues and malfunctions.
• Maintain incident reports and documentation of IT systems.
• Collaborate with other IT teams to escalate or forward complex issues.
• Implement security and backup procedures for IT systems.

Requirements:

• Proven experience in IT support or a similar role.
• Good knowledge of Windows, MacOS, and network systems.
• Experience with remote desktop tools and helpdesk software.
• Knowledge of security protocols and backup strategies.
• Fluent in English; Dutch is a plus.
• Strong communication and problem-solving skills.

What We Offer:

• A competitive salary and attractive secondary benefits.
• Opportunity to work on challenging and diverse projects, either in-house or at client sites.
• Flexible working hours and the option to work partly remotely.
• Professional development opportunities through training and certifications.